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What is the Cost? The PACE model is typically funded by Medicare and Medicaid to deliver necessary care. All your necessary healthcare services may be provided if you are covered by Medicare and/or Medicaid. If you qualify only for Medicare, there is a set monthly premium you will be asked to pay. Private pay seniors who aren’t covered by Medicare or Medicaid, but choose to pay for our services, may also be accepted. Upon enrollment in the program, the participant agrees to receive all health care services through Senior TLC’s health care network of providers. Participants may be liable for the cost of medical services from an out-of-network provider or without prior authorization with the exception of emergency services. PACE is a voluntary enrollment program; a participant may dis-enroll at any time. No cost to most seniors who enroll. Your healthcare needs could be completely covered with little or no out-of-pocket cost. For more information, give us a call today for a free estimate. 980-308-0858 TTY: 800-735-2962 Send Us a Message H4326_Webpage-Cost_10.16.25 last updated 10.16.25

Our team members are committed to protecting your health information, which is a right you have and one detailed in the federal Health Insurance Portability and Accountability Act (HIPAA) of 1996. We must protect the privacy of health information about you that can be identified with you, also called protected health information or “PHI” for short. PHI includes information about your past, present or future health, the healthcare we provide to you and payment for your healthcare. PRIVACY POLICY We respect for your right to privacy and the privacy of others. Our team members are committed to protecting your health information, which is a right you have and one detailed in the federal Health Insurance Portability and Accountability Act (HIPAA) of 1996. We must protect the privacy of health information about you that can be identified with you, also called protected health information or “PHI” for short. PHI includes information about your past, present or future health, the healthcare we provide to you and payment for your healthcare. Information from your medical records and from providers or hospitals will be kept private and confidential. It will not be shared with anyone without your written consent, except as required by Federal and State law. Any personal information held by Senior Total Life Care and its contract providers is also protected and will remain confidential. We will make sure that only authorized people can see your records for treatment, payment, health care operations, or improving the quality of your care. Last Updated 2.17.2025

Senior TLC provides in-home health care and support for seniors and aging adults with a variety of tasks like bathing, dressing, toileting, light housekeeping, meals, and so much more. Home Care & Assistance In-home support is essential to many aging adults, especially when facing memory loss or other health concerns, but it's often uncovered by traditional insurance companies, or it's too costly to pay out-of-pocket. At Senior TLC, our home care services and coordination are here to support you or your loved ones in daily life. We offer help with personal care, housekeeping, errands, and equipment —making everyday tasks easier and safer. Send Us A Message Home Care Assistance Includes: Personal Care and Hygiene Assistance Help with bathing, dressing, and grooming needs like hair care, shaving, skin care, and nail care Support with using the restroom or managing incontinence concerns Housekeeping Light housekeeping such as doing the dishes, sweeping, mopping, vacuuming, making the bed, changing the linens, and other laundry needs. Meals Help with preparing meals and feeding Reminders and Help with Errands Medication reminders Reminders to use cane, walker, etc. Help with errands like grocery shopping, paying bills, and getting to appointments Support with walking and transfers during outings Home Safety Equipment Along with providing personal care and support, Senior TLC can also supply a wide range of helpful equipment to make daily life easier and safer, including: Grab bars, ramps, and threshold supports Stove and doorknob safety covers Night lights and non-slip gripper socks Walkers, wheelchairs, and bedside commodes Incontinence supplies tailored to your needs With the right support, you can stay in the comfort of your own home while continuing your daily routine. We’re here to help you feel in control and confident each day. Why choose Senior TLC? No Insurance Negotiations We provide personal care, housekeeping services, and even nursing care, without any back-and-forth with insurances. Familiar Faces At Senior TLC, we have a low turn-over rate, so you will get to know and trust those coming to your home. Stop putting your health on hold. Call us today and get the care that you deserve. Reclaim Your Independence In-home support is care that may be needed to support aging adults experiencing health concerns or memory loss. We understand how important it is to feel safe, supported, and independent at home. We offer personalized home care services, including help with personal care, housekeeping, errands, and more – making everyday life a little easier and a lot safer. Personalized Care and Support at Home At Senior TLC, our home care services and coordination are here to support you and your loved ones in daily life. Personalization of our services starts with a visit from one of our experienced home care coordinators visiting you at your home to listen and learn what you are needing help with, providing recommendations to make your home environment safer, and reviewing with you based on your needs what can be provided for you. Sample Care Plan Elena, 76, has severe arthritis and is legally blind. She lives with her dog, Muffy. Senior TLC helps her by providing: In-home assistance with bathing, dressing, and house keeping services. Transportation to her specialist appointments Social activities and vision care at our center Prescriptions delivered to her home With Senior TLC's care, Elena continues to live in her home independently. The images and names used in the examples above do not depict Senior TLC participants. These care plans are examples of what a participant could receive with Senior TLC services. Get in touch today! Call 980-308-0858 Text 704-326-7550 TTY 800-735-2962 Email hky_info@seniortlc.org Visit Visit us at our social center in Hickory, NC Send Us A Message First name* Last name* Phone* Email County of Residence* Alexander Burke Caldwell Catawba Lincoln Other Additional Details How did you hear about us? Submit H4326_Webpage-HomeCare_10.16.25 last updated 10.16.25

Check eligibility to enroll at Senior TLC. To enroll, the participant must be 55 years of age or older, live safely in the community at the time of enrollment with Senior TLC services, and must live within our service area. Who We Serve At Senior TLC, we provide care and coverage to seniors who wish to remain in the community, and can do so safely, with assistance and support. To enroll at Senior TLC you must meet the following requirements: 55 years of age or older. Live safely in the community at the time of enrollment with Senior TLC services. Must live within our service area: Alexander County - all zip codes Burke County - 28601, 28602, 28612, 28619, 28628, 28637, 28666, 28671, 28690 Caldwell County - 28601, 28630, 28638, 28667 Catawba County - all zip codes Lincoln County – 28092, 28650, 28168, 28037 If your county is not listed above, click here to visit the National PACE Association and see if another program covers your residence! Send Us A Message H4326_Webpage-Service_10.16.25 last updated 10.16.25